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Prism Air

Commercial refrigeration · 24/7

If it runs on refrigerant, we fix it.

Walk-ins, reach-ins, ice machines and display cases for restaurants, markets and every business that keeps things cold. When a cooler goes down, every hour costs you stock, so we answer 24/7.

  • 24/7 emergency line
  • Price before any work
  • EPA 608 certified
A stainless refrigerated prep table in a restaurant kitchen

Equipment

What we fix

  • Walk-in coolers. Doors, gaskets, fans, coils, compressors and controls.
  • Walk-in freezers. Including defrost problems and iced-up evaporators.
  • Reach-in coolers and freezers. On the line, behind the bar and in the back.
  • Prep tables. Cold rails that won’t hold temperature.
  • Ice machines. Not making ice, making it slowly or leaking.
  • Display cases. Open and closed cases for markets, delis and bakeries.
  • Beverage coolers. Glass-door merchandisers and back-bar coolers.
  • Commercial AC. We keep the dining room and the kitchen cool too.

If it has refrigerant in it, it’s on the list.

Warning signs

Signs it’s about to fail

  • The temperature is creeping up, even by a few degrees.
  • Ice is building up on the coil or the walls.
  • The compressor runs nonstop, or keeps clicking on and off.
  • Water is pooling under the unit.
  • The doors don’t seal, or frost forms around the gaskets.
  • It’s making new noises: buzzing, grinding or a rattling fan.

Call before it quits. A small fix today beats a full load of spoiled stock tomorrow.

Right now

Cooler running warm? Do this first

Call the 24/7 line
  1. Keep the doors closed.
  2. Check the power, the breaker and the thermostat setting.
  3. Look for ice on the coil, and clear anything blocking the vents.
  4. Move what you can to a working unit.
  5. Write down any error code or alarm.
  6. Call the 24/7 line.

Cold food should stay at 41°F or below. Keep a thermometer in every unit so you always know where you stand.

Our customers

Who we work with

  • Restaurants
  • Markets and grocery stores
  • Bars and cafes
  • Bakeries and delis
  • Convenience stores

Cold,
and staying cold.

Walk-ins, reach-ins, ice machines and display cases

Scheduling

Built around your hours

You can’t close the kitchen for a repair. Tell us when it’s slow and we’ll work around it. For a real emergency, we come when you call.

Maintenance for businesses: regular coil cleaning, gasket checks and temperature checks keep your units from failing on a Friday night.

An air handler cabinet loaded in a truck bed for a job

The call

How a service call works

  1. Call the 24/7 line

    Tell us which unit it is, what it’s doing and the temperature it’s holding.

  2. We diagnose it on site

    We find the cause and give you the price before any work starts.

  3. We fix it and watch it cool

    We don’t leave until it’s holding temperature.

FAQ

Questions

Do you answer after hours?
Yes. The emergency line is open 24/7, nights and weekends included.
Which equipment do you work on?
Anything that runs on refrigerant: walk-ins, reach-ins, ice machines, display cases, prep tables and beverage coolers, plus commercial AC.
Do you work on all brands?
Yes, all major commercial brands, including True, Turbo Air, Hoshizaki, Manitowoc, Scotsman and Kolpak.
Can you service our AC too?
Yes. We repair and install AC for businesses, so one call covers the kitchen and the dining room.
Do you offer maintenance contracts?
Yes. Regular service on a schedule that fits your hours.
Are your technicians certified to handle refrigerant?
Yes. Federal law requires EPA 608 certification to work on refrigerant systems, and our technicians have it.

AC out, or a cooler running warm?

Call the 24/7 line or book online. You’ll get the price before any work starts.